Create a CSV account
Use email and password for your CSV account.
For a Shopify store, open Replenwise in Shopify admin.
Review the Terms before creating your account.
Reports, runs and purchase orders stay until account deletion. Raw uploads are never stored or used for training.
Privacy, retention and cancellation details
Saved data: Raw uploads are processed in memory and never stored or used for training. Reports, runs and purchase orders stay until account deletion. For Shopify installs, uninstalling also deletes the account and its reports: Shopify requests erasure 48 hours after uninstall, and we then delete the account. Download your data before you uninstall. Disconnecting Shopify or uninstalling the app deletes synced Shopify data immediately. Daily Shopify availability history older than 468 days is removed during cleanup.
Subscription cancellation: Canceling alone does not delete your account. Paid access ends when cancellation takes effect; saved data remains available to download subject to the Shopify deletion and history limits above.
Account deletion: Access ends immediately. Live account data and reports are purged within 24 hours, even if billing cancellation is still pending.
Billing on deletion: We request immediate subscription cancellation. If billing is unavailable, cleanup retries every 6 hours. Only detached Paddle customer and subscription IDs and cancellation retry details remain in Replenwise until cancellation succeeds; cleanup then removes them. These records are separate from your merchant data and have no fixed expiry while cancellation is pending.
Encrypted backups: Copies can remain until the last backup containing your data rotates out of the 7 retained successful daily backups: normally up to 7 days after purge (up to 8 days after your deletion request). Failed or missed backups can extend this; 7 backups is not a strict 7-day bound. Database recovery logs and the final backup taken when the database is deleted are retained for 7 days.